A solution to smelly and unfriendly waiters

Please read this blog of a friend of mine who has a perfect solution for the bad service which we all encounter here in Male, enjoy:

http://madlyinlovewithfood.blogspot.com/2011/01/poor-food-service-in-male-is-solved.html

The flip side of service

This blog is long over due but he better late than never... So here it is.

Ok the living here you get adjusted regarding bad service in restaurants and cafe's it is sadly to say, bad service becomes your norm (I guess accepting this is a way of not getting your blood level to high) but there are levels of bad service and when it is bad it is really bad.

So I have created a special service indicator:

Excellent service = Non existent

Good Service = Rare

Mediocre Service = The new good

Bad Service = Acceptable

Sub Zero Service = The norm

As the first two levels of service does hardly exist here we are focusing on the last 3.

Mediocre Service:

The waiter speaks and understand either English or Dhivehi or both, does not smell and somehow manages to bring the correct order.

Bad Service:

The waiter does not speak and or understand English or Dhivehi, does not smell, trow the order on the table, give the bill while you are still eating or drinking, if you ask something, it is like you have asked the move to world, o yes brings you the order but one after one.

Sub Zero Service:

The waiter does not speak at all if it does it it sound like grumbling, did not wash, if you ask for something o sorry rephrase better do not ask for something, the order, do not ask it will come when ever he feel like to bring it, give the bill before you even start eating or drinking, does not care, etc, etc

So why are we putting up with this? Good question, because we do, even if you complain they look like you if your are the biggest idiot alive... So you are avoiding the places with Sub Zero Service that means 2/3 of the restaurants/bars here in Male'. So u go the place with bad or Mediocre service...

That remind me of a funny story of typical Sub Zero Service. Me and a friend when to a well know place for a mid night snack ordered a stake sandwich, well after going through all the agonizing of making the order and dealing with a half brain, finally we got the order, well than it became interesting

Me: Can have some mayonnaise?

Waiter: Sorry I can not give u mayonnaise

Me: Asked why?

Waiter: Blank face (it mumbled a bid)

Me: Can I see the Manager (can I remind u they had mayonnaise as it was on the sandwich)

Me: Repeated my self "can I have mayonnaise"

Manager: Sorry we can not serve mayonnaise

Me: Why not

Manager: The Management says so (he was one of the manager)

Me: Got frustrated and said bring me mayonnaise as u have it in the kitchen

Manager: No answer he just walked a way

Me: I was amazed and blazing to say the least

We did not see the manager anymore during the time we where there, WTF is wrong with this picture, needless to say I avoid that place like anything....

Now this is not a one off sadly to say I can go on and on with this topic as BAD SERVICE

here in Male is the norm...

So here is my plight to the owners of restaurants, bars, hotas, etc. Please before you put a waiter in frond of your customers, please teach them this:

1. Please teach them about basic hygiene e.g.. what is water and soap
2. That they bring the bill when the customer ask for it and NOT before or during the meal or coffee
3. That NO is not a option please check if it is possible
4. If you do not understand something get some one who can understand the customer
5. please smile, it is free you know
6. Do not argue with the customer
7. Talk in a language that is understandable if not possible u should not let them serve customer.

Writing these points I have the feeling it is a bit pointless and many of the owners really do not care either so why would their staff care right, but still it is good to keep enlightening you guys.

Enjoy eating and drinking on one of the many restaurants and cafes here in Male, hopefully the service is Mediocre Service at it best :)